Privacy Policy - Foodlz.io
Privacy Policy

Last updated on: April 9, 2026

This Privacy Policy describes how Foodlz ("we", "us", or "Foodlz") collects, uses, and shares information about you when you use our services, including our website at foodlz.io (the "Services").

By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Services.

1. Information We Collect

  1. Account Information: When you register for a Foodlz Account, we collect your full legal name, email address, phone number, and billing information.
  2. Usage Data: We automatically collect information about your interactions with the Services, including pages visited, features used, IP address, browser type, and device information.
  3. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can control cookie settings through your browser preferences.
  4. Customer Data: If you operate a restaurant website through Foodlz, we may process data about your customers (such as order details and contact information) on your behalf as a data processor.
  5. Communications: When you contact us for support or otherwise communicate with us, we retain records of those communications.

2. How We Use Your Information

  1. To provide, maintain, and improve the Services.
  2. To process transactions and send related information, including purchase confirmations and invoices.
  3. To send administrative information such as changes to our terms, conditions, and policies.
  4. To send promotional communications, such as information about products, services, and events offered by Foodlz, where permitted by law. You may opt out at any time.
  5. To respond to your comments and questions and provide customer service.
  6. To monitor and analyze trends, usage, and activities in connection with the Services.
  7. To detect, investigate, and prevent fraudulent transactions and other illegal activities.
  8. To comply with legal obligations.

3. How We Share Your Information

  1. Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
  2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  3. Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
  4. Protection of Rights: We may disclose information to protect the rights, property, or safety of Foodlz, our Users, or others.
  5. With Your Consent: We may share information with third parties when you give us explicit consent to do so.
  6. We do not sell your personal information to third parties.

4. Data Retention

We retain your information for as long as your Account is active or as needed to provide you with the Services. You may request deletion of your personal data at any time by contacting us at support@foodlz.io. We will respond to your request within a reasonable timeframe, subject to legal obligations to retain certain data.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All credit card information is encrypted during transfer. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

6. Cookies

We use cookies and similar tracking technologies to track activity on our Services. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Services may not function properly.

We use the following types of cookies:

  1. Essential Cookies: Required for the Services to function, such as authentication and session management.
  2. Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics).
  3. Marketing Cookies: Used to deliver relevant advertisements (e.g., Google Tag Manager).

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  1. The right to access the personal information we hold about you.
  2. The right to request correction of inaccurate personal information.
  3. The right to request deletion of your personal information.
  4. The right to object to or restrict our processing of your personal information.
  5. The right to data portability.
  6. The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at support@foodlz.io.

8. Third-Party Services

Our Services may contain links to third-party websites and services, such as Google Maps. This Privacy Policy does not apply to those third-party services, and we encourage you to review the privacy policies of any third-party services you use. Foodlz is not responsible for the privacy practices of third parties.

9. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe we have inadvertently collected information from a child, please contact us at support@foodlz.io.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Continued use of the Services after any modifications constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at support@foodlz.io.