1. If you are not satisfied with a paid Foodlz plan, you can ask for a full refund within 14 days of the payment.
2. This applies to a new subscription, an upgrade to a higher plan, and a renewal (monthly, quarterly or yearly).
3. When we refund a payment, the plan it paid for ends and your account returns to the Freemium plan.

1. Email support@foodlz.io from the email address of your Foodlz account, with your restaurant's website address and the date of the payment.
2. We reply within 2 business days.
3. Approved refunds go back to the payment method you paid with. Your bank or card issuer usually shows them within 5 to 10 business days.

1. After 14 days, payments are not refunded, in full or in part.
2. You can cancel at any time from your control panel or by contacting support@foodlz.io. Your plan stays active until the end of the period you paid for, then it is not renewed and your account moves to the Freemium plan.

If you were charged twice, charged the wrong amount, or charged after cancelling, we refund the mistaken charge in full at any time. Tell us at support@foodlz.io.

We may decline a refund request that shows abuse, for example repeated purchases followed by refunds.

Foodlz sells software subscriptions only. Your customers pay you directly for their orders, in cash or through your own payment provider account, and Foodlz never receives or holds that money. Refunds for food orders placed on a restaurant's website are handled by that restaurant, under its own policies.

Foodlz Inc., 21255 Burbank Blvd, Woodland Hills, CA 91367, USA. Email: support@foodlz.io.

We may update this Refund Policy and will post the new version on this page with an updated date. A change never removes a refund you have already asked for.